Tala Line is committed to protecting the privacy of visitors and users of its website. This policy explains how we collect, use, and protect personal information obtained through the website and its related services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information we collect
We may collect the following information when you use the website:
A. Personal information
- Full name.
- Phone number.
- Email address.
- City or region.
- Other contact information voluntarily provided by the user.
- Information submitted through contact, service, product, partnership, or investment enquiry forms made available on the website.
B. Technical information
- Internet Protocol (IP) address.
- Browser type and operating system.
- Pages visited on the website.
- Date and time of the visit.
- Referral source and approximate geographic location.
- Cookies and similar technologies.
2. How we use information
We may use the information we collect to:
- Respond to enquiries and customer requests.
- Provide requested information about medical solutions, supplies, equipment, and related services.
- Process product, service, partnership, or investment enquiries.
- Improve the user experience on the website.
- Develop our products, services, and operational solutions.
- Communicate about services, products, offers, or new opportunities where permitted.
- Prepare studies, statistics, and performance analysis.
- Comply with legal and regulatory requirements.
3. Information security
Tala Line applies appropriate technical, administrative, and security measures designed to protect information against:
- Unauthorized access.
- Unlawful use.
- Unauthorized alteration or disclosure.
- Loss, damage, or leakage.
4. Sharing information with third parties
Tala Line does not sell, rent, or trade users’ personal information.
We may disclose limited information in the following circumstances:
- When required by law or a court order.
- To competent government or regulatory authorities upon request.
- To contracted service providers performing technical or operational work, subject to appropriate confidentiality obligations.
- To protect the rights of Tala Line or its customers, or to prevent unlawful activity.
5. Cookies
The website may use cookies and similar technologies to improve performance and the user experience, including to:
- Remember user preferences.
- Analyze website traffic.
- Improve website speed and performance.
- Measure the effectiveness of communications and marketing campaigns.
6. External links
The website may contain links to third-party websites or services. Tala Line is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
7. Data retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by the applicable laws and regulations of the Kingdom of Saudi Arabia.
8. Your rights
Subject to applicable law, users may have the right to:
- Request access to their personal information.
- Request correction or updating of inaccurate information.
- Request deletion where permitted by law.
- Object to certain processing activities.
- Withdraw consent where legally available.
9. Children’s privacy
The website is not intended to collect information from children below the legal age. If we learn that such information was collected without a guardian’s consent, we will address it in accordance with applicable requirements and our procedures.
10. Saudi Personal Data Protection Law
Tala Line is committed to observing the applicable provisions of the Saudi Personal Data Protection Law (PDPL) and its implementing regulations and to taking appropriate steps to process personal information lawfully, securely, and transparently.
11. Changes to this policy
We may amend or update this Privacy Policy to reflect legal requirements or operational developments. The updated version will be published on this page with a revised effective date.
12. Contact us
For questions or requests relating to this Privacy Policy or personal information, contact Tala Line through:
- Email: info@talaline.sa
- Phone: 920032226
- Address: Saudi Arabia – Jeddah – King Road Tower, 8th Floor, Office 801